Shipping & Returns
SHIPPING
1. Shipping areas
RedLine ensures worldwide shipping.
2. Delays and shipping cost
Orders placed online are shipped within a period on the product sheets from the date of order confirmation. If the stock allows, your package is prepared by RedLine teams with special care within 1 to 2 business days and will be handled by your selected carrier (LaPoste/Fedex).
Orders placed before 10 am will be processed the same and any orders placed further will be processed the next day. Orders placed on weekends will be processed on Monday.
You will be notified of the shipment of your order and its estimated delivery date via email.
Options |
Modes of shipping and estimated delivery delays |
Shipping cost |
Express delivery FedEx (France) without insurance |
Delivery before 6pm from Monday to Friday, except holidays. Shipped within 24 hours. |
26 euros |
Express delivery FedEx (Europe) |
Delivery before 12pm from Monday to Friday, except holidays. Shipped within 24 hours (depending on the country) |
26 euros |
Firstclass : Courrier Express (Paris) |
Delivery from Monday to Friday, except holidays. Shipped the same day for orders placed before 11 am. |
12 euros |
Colissimo (France) |
Delivery from Monday to Friday, except holidays. Shipped between 48 and 72 hours with signature required. |
25 € for orders less than 1 500 euros |
Colissimo Relay point insured (France) |
Delivery from Monday to Friday, except holidays. With 3 days delay to collect your parcel from the pickup point. |
25 euros |
Colissimo (international) | Delivery from Monday to Friday, except holidays. Shipped within 4 to 6 days (depending on the country). |
30 euros for order less than 1 500 euros |
RETURNS
For all purchases made on our website, you may exercise your Right to Withdrawal or return the item received within 14 days following the delivery of the order.
1. Return conditions
If for some reason you are not satisfied with your purchase, you may return it in accordance with the following guidelines:
• Purchases must be accompanied by the return from completed;
• Items must be returned in their original condition, unmounted, with their original certificate of authenticity and packaging.
RedLine reserves the right not to accept products that do not meet these conditions and to return them to customer if necessary.
2. Procedure
Regarding the procedure to follow, please click on this link below : https://www.en.redline-boutique.com/blog/return-and-retraction-form